5.0 Stars - Based on over 120 User Reviews
Comments From Those We Have Served
5 out of 5 stars
Mary P.
- Google
I can say with a smile that Johnson Funeral Home was so kind and caring doing the time of... read moreI can say with a smile that Johnson Funeral Home was so kind and caring doing the time of my daughter Funeral. I know many more people will be calling on Johnson Funeral Home. I want to thank everyone that work there and for the beautiful picture of her giving to the family..God Bless you.!!!.. read less
5 out of 5 stars
Leslie B.
5 out of 5 stars
Glenn L.
- Google
Everyone was great, and we thank you all so much.
5 out of 5 stars
Marlene M.
5 out of 5 stars
HILDA S.
- Google
All employees acted professionally and knowledgeable. They treated our loved one with respect. They went to great length... read moreAll employees acted professionally and knowledgeable. They treated our loved one with respect. They went to great length to make sure all arrangements were to our standards. read less
5 out of 5 stars
Carley M.
- Google
I know that without the help of Johnson’s and specifically Katie that I worked with, my family would have had... read moreI know that without the help of Johnson’s and specifically Katie that I worked with, my family would have had more of a stressful time on top of an already stressful time. She was there literally any time of day or night to answer any question I could think of. It was a blessing in our time of grief. I’m so grateful she was the one dealing with everything. We felt like we did everything we could for our dad and his memory, and she was a huge huge part of it. read less
5 out of 5 stars
Michelle L.
- Google
Losing a parent is an indescribable feeling... Feeling lost, confused, and some days fearful of the days to come! Our... read moreLosing a parent is an indescribable feeling... Feeling lost, confused, and some days fearful of the days to come! Our family lost my beautiful Mother unexpectedly and Johnson Funeral Home in Jacksonville, NC exceeded our expectations!!
From the moment my dad, brother, and I walked through the doors 2/23/2022, Jeffrey has been a huge blessing to our family during this unexpected transition in life. He guided us step by step through the process and made every decision simple and worry free. His genuine empathy and compassion for us, was felt by everyone. We now consider him family! He continues to check on us and offered any assistance in NC, as I reside in Las Vegas.
Haley, Shellie, Tina, Jim, and Jackie were wonderful and welcomed us with open arms with anything we needed during the planning, viewing, and services. Forrest shared some funny stories which made by brother and I laugh, which was needed.
My Moms services were beautiful and they accommodated us with anything we needed. No request was too much!! Jeffrey was easily available and even supported me with any guidance I needed for my Moms church services.
We are so appreciative!! You all brought some light to a very dark moment in our lives!! read less
From the moment my dad, brother, and I walked through the doors 2/23/2022, Jeffrey has been a huge blessing to our family during this unexpected transition in life. He guided us step by step through the process and made every decision simple and worry free. His genuine empathy and compassion for us, was felt by everyone. We now consider him family! He continues to check on us and offered any assistance in NC, as I reside in Las Vegas.
Haley, Shellie, Tina, Jim, and Jackie were wonderful and welcomed us with open arms with anything we needed during the planning, viewing, and services. Forrest shared some funny stories which made by brother and I laugh, which was needed.
My Moms services were beautiful and they accommodated us with anything we needed. No request was too much!! Jeffrey was easily available and even supported me with any guidance I needed for my Moms church services.
We are so appreciative!! You all brought some light to a very dark moment in our lives!! read less
5 out of 5 stars
M H.
- Google
We were very pleased with Johnson Funeral Home and worked with Christopher on our Prearrangements. He was very professional and... read moreWe were very pleased with Johnson Funeral Home and worked with Christopher on our Prearrangements. He was very professional and nice and made the process very easy. My husband enjoyed talking with Christopher and they share the same sense of humor.
We looked at 2 other funeral homes who offered Prearrangements with similar packages and choose Johnson's. read less
We looked at 2 other funeral homes who offered Prearrangements with similar packages and choose Johnson's. read less
5 out of 5 stars
Pete S.
- Google
Had a nice experience. Shellie and staff assisted us professionally. I would recommend Johnson Funeral Home those needing more than... read moreHad a nice experience. Shellie and staff assisted us professionally. I would recommend Johnson Funeral Home those needing more than average Funeral directors. read less
5 out of 5 stars
Medical M.
- Google
Your funeral home went way and beyond, taking care of all burial accommodations for our family after our mother's demise.... read moreYour funeral home went way and beyond, taking care of all burial accommodations for our family after our mother's demise. In particular, your funeral director, Hannah Miller, was there for us from beginning to end. She is caring, sympathetic, professional, and most importantly, she made sure everything we requested was performed. I, personally, must give special thanks to Hannah, and of course, Johnson Funeral Home. read less
5 out of 5 stars
Danny H.
- Google
5 out of 5 stars
Rona S.
We've had 4 deaths in the family and each time Johnson Funeral Home staff has always been helpful and superior... read moreWe've had 4 deaths in the family and each time Johnson Funeral Home staff has always been helpful and superior services each time read less
5 out of 5 stars
Mari F.
- Google
4 out of 5 stars
Daniel F.
Excellent job but a bit pricey!
5 out of 5 stars
Ebbie O.
Caring
5 out of 5 stars
Gina S.
- Facebook
The staff at Johnson Funeral home are very friendly, caring and compassionate. The facility is has a warm, home like... read moreThe staff at Johnson Funeral home are very friendly, caring and compassionate. The facility is has a warm, home like atmosphere, and the interior decorating is beautiful. I would definitely recommend it! read less
5 out of 5 stars
Jim K.
Excellent service all around very carding and strong attention to every detail
5 out of 5 stars
Edna M.
We have always been satisfied with the professional and personable level of service Johnson's Funeral Home offers
5 out of 5 stars
Robert M.
- Google
5 out of 5 stars
Stacey J.
- Google
Our family has experienced the most painful catastrophic loss possible💔💔We had to say goodbye to our precious and perfect twin... read moreOur family has experienced the most painful catastrophic loss possible💔💔We had to say goodbye to our precious and perfect twin granddaughters….but even more painful, our incredible son and beautiful daughter had to say goodbye to their first born gorgeous daughters 💔💔
From the moment we reached out to Johnson Funeral Homes, we knew we were working with the right team. We are Johnsons afterall ❤️
On a serious note, I must specifically call out funeral director, Shellie R. Woodruff-Smith. From the moment I spoke with her I felt at ease and that our precious twins would be well cared for . She was calm, compassionate, thorough, and explained everything clearly.
And obviously I was clouded by emotions and lack of sleep and would forget to ask or forget to remember what she had shared…she always followed up with clarification answers to my questions ❤️
I am certain there are other funeral homes that do a good job, but at the end of the day when you are raw and filled with emotions, you want to work with someone that makes you feel safe and comforted….if you can identify with my words then you really need not look any further, call Johnson funeral home and ask to speak with Shellie ❤️She truly is an angel on earth❤️We are grateful for you Shellie!!!❤️ read less
From the moment we reached out to Johnson Funeral Homes, we knew we were working with the right team. We are Johnsons afterall ❤️
On a serious note, I must specifically call out funeral director, Shellie R. Woodruff-Smith. From the moment I spoke with her I felt at ease and that our precious twins would be well cared for . She was calm, compassionate, thorough, and explained everything clearly.
And obviously I was clouded by emotions and lack of sleep and would forget to ask or forget to remember what she had shared…she always followed up with clarification answers to my questions ❤️
I am certain there are other funeral homes that do a good job, but at the end of the day when you are raw and filled with emotions, you want to work with someone that makes you feel safe and comforted….if you can identify with my words then you really need not look any further, call Johnson funeral home and ask to speak with Shellie ❤️She truly is an angel on earth❤️We are grateful for you Shellie!!!❤️ read less
5 out of 5 stars
Tyianna L.
Shellie Jordan and Jeffrey are such amazing people and I greatly appreciate them for all they done
5 out of 5 stars
Michael W.
It was an easy process and Shelly was very responsive to our needs. There was no pressure at all.
5 out of 5 stars
Janie L.
- Google
These people are amazing. They were kind & answered every weird or stupid question we had... When one of us... read moreThese people are amazing. They were kind & answered every weird or stupid question we had... When one of us didn't understand she patiently explained and when I called in a panic about something she was wonderful... They took care of us at a time we desperately needed it... I totally recommend Johnson funeral home in the event you sadly need those kinds of services. read less
5 out of 5 stars
Jeanne Z.
Haley Matthews was very patient, kind, informative, and maintained excellent communication. Regardless of the day or time, Haley responded quickly... read moreHaley Matthews was very patient, kind, informative, and maintained excellent communication. Regardless of the day or time, Haley responded quickly with any questions throughout the process. This was the hardest thing I ever had to deal with and Haley made the process less stressful. She was very empathetic and caring. I appreciate everything you have done during my family's time of need. Thank you Haley. You truly are an angel! read less
5 out of 5 stars
Earl F.
- Google
5 out of 5 stars
Richard P.
- Google
Having to lose a parent like my mom was difficult for my family. But, Mrs. Shellie Smith and the... read moreHaving to lose a parent like my mom was difficult for my family. But, Mrs. Shellie Smith and the Johnson Funeral Home went above what I would have expected of a funeral home. Even Mr. Brian Young who went to Ellis Airport to pick up my Uncle Mike the morning of the funeral and the next morning taking him back to Ellis Airport for his flight back to the Washington. She and her staff were more than helpful and helping my dad out with comfort and information that he needs to care of. read less
5 out of 5 stars
Tyianna M.
- Google
Shellie, Jeffery and Jordan were such a pleasure to work with during such difficult time. Shellie always returned a phone... read moreShellie, Jeffery and Jordan were such a pleasure to work with during such difficult time. Shellie always returned a phone call, text or email in a timely manner. She was very compassionate, caring, comforting and understanding of our needs. It was hard losing my 12 year old son but this team of wonderful people from Jordan with his hair and make up, to Jeffery the graphic design of the obituary and just all of them with their kind and caring spirits made it just that much easier to deal with. I traveled from Virginia to North Carolina to have the staff at Johnson funeral home to to care of my son and to help guide us through such trying times and we are forever thankful for such hospitality, professionalism, compassionate and care that they put into making this process as easy as it could’ve possibly been. Shellie, Jordan and Jeffery the Middleton family are forever grateful for all that you’ve done for US! Thank you all so very much again! read less
5 out of 5 stars
Forrest M.
- Google
My mom passed unexpectedly. We were in the woods, broken and unprepared. Nobody could help with the broken part, but... read moreMy mom passed unexpectedly. We were in the woods, broken and unprepared. Nobody could help with the broken part, but Hannah and the staff at Johnson Funeral Home took our hands and compassionately guided us through the process. They were kind, gentle and they cared about who my mom was and did everything to help us ensure she was celebrated for the person she was. Above and beyond doesn't even come close to describing how Hannah and Johnson Funeral Home took care of us. Recommending a funeral home is the last thing you wish you had to do, but if you're in a situation like we were, broken and uncertain, you will find no person better than Hannah to walk beside you. Thank you Hannah and all the staff at Johnson Funeral Home for taking such good care of my Momma. read less
5 out of 5 stars
Patricia D.
Everything from start to finish was done with dignity for our loved one and the compassion shown to our family
5 out of 5 stars
Linda A.
Mr. Rynaski did an excellent job and helped me with my father's funeral
5 out of 5 stars
Timothy C.
5 out of 5 stars
Tina W.
- Google
5 out of 5 stars
Tammy H.
- Google
Amazing people
5 out of 5 stars
Belinda H.
Everything was very easy and no worries
5 out of 5 stars
Thomas A.
Wonderful place! Treated us like family
5 out of 5 stars
Emily B.
- Google
Friendly Staff, Very knowledgeable and helpful.
5 out of 5 stars
Cayleigh C.
- Google
Recently had a friend pass and attended a service here. Very respectful and well done.
5 out of 5 stars
Betsy C.
Service was quick friendly and I was not pressured to purchase more than I needed.
5 out of 5 stars
Michaela P.
- Google
We recently lost my aunt in a very unexpected manner which caused a plethora of complications in making arrangements for... read moreWe recently lost my aunt in a very unexpected manner which caused a plethora of complications in making arrangements for her. Hannah had been compassionate, patient and all too generous with my mourning family, my disabled uncle and the treatment of my aunt's body. We have been so blessed during this dark time. We couldn't be more thankful for Johnson Funeral Home and Hannah for their part in making this sad process so much easier. read less
5 out of 5 stars
Richard T.
Very easy to work with
5 out of 5 stars
Brittney M.
- Google
Through a family tragedy Hannah has definitely been helpful and sweet and made that process of my grandmother's death smoother.... read moreThrough a family tragedy Hannah has definitely been helpful and sweet and made that process of my grandmother's death smoother. Although the grief can't be fixed in a day, being able to get these arrangements done in the manner that she has extensively helped has made it easier. read less
5 out of 5 stars
drfever99 .
- Google
AWESOME customer service. Staff truly goes the extra mile for the Families.
5 out of 5 stars
Edith G.
Everyone went above and beyond to help us
5 out of 5 stars
Phillip B.
- Google
Chris and his staff were absolutely amazing with the handling of moms moms service and arrangements. Chris went above and... read moreChris and his staff were absolutely amazing with the handling of moms moms service and arrangements. Chris went above and beyond to answer questions and assist with moms preneed policy questions. At a time of loss, you can count on he and his staff to support you and your family with compassion,respect and understanding. I highly recommend Johnson for your needs. read less
5 out of 5 stars
Leslie P.
- Google
They have a superb staff at this funeral home. They are very compassionate people. They have treated my... read moreThey have a superb staff at this funeral home. They are very compassionate people. They have treated my family and me with great respect and have gone out of their way to assist us. I want to especially thank Jeffrey Rynaski, Tina Wagoner, and Brian Young. Shellie Smith, the Planning Coordinator, has been very special. She has provided me with such great guidance and information that without that information I would be still struggling. She is a class act and a credit to her profession. read less
5 out of 5 stars
Dustin P.
- Google
These people were the most accommodating and professional individuals to work with in a time of need. They made the... read moreThese people were the most accommodating and professional individuals to work with in a time of need. They made the whole experience of burying a loved one much easier to deal with than I ever thought possible. Thank you so much. read less
5 out of 5 stars
Francis X.
5 out of 5 stars
Debra G.
- Google
Upon my mother's passing we had the most wonderful experience when all we expected was sadness and pain. We are... read moreUpon my mother's passing we had the most wonderful experience when all we expected was sadness and pain. We are so thankful for the way they celebrated her. Caring staff, over and beyond service. read less