5.0 Stars - Based on over 120 User Reviews
Comments From Those We Have Served
5 out of 5 stars
Shepard A.
Well pleased with all aspects during my loss. Professional in every manner
5 out of 5 stars
Gloria M.
- Google
5 out of 5 stars
Cayleigh C.
- Google
Recently had a friend pass and attended a service here. Very respectful and well done.
5 out of 5 stars
Sharon J.
I was very happy and satisfied with Shellie and Johnson's services
5 out of 5 stars
Kevin S.
- Google
5 out of 5 stars
Krystal D.
This funeral home is not like any other. You guys care and show it in every way
5 out of 5 stars
Emily B.
- Google
Friendly Staff, Very knowledgeable and helpful.
5 out of 5 stars
Darryl S.
You provided effective and caring service
5 out of 5 stars
Rick S.
- Google
Loosing a parent is very difficult. Johnson Funeral Home made the process bearable, especially Katie. I was taken back by... read moreLoosing a parent is very difficult. Johnson Funeral Home made the process bearable, especially Katie. I was taken back by how gentle, caring, and patient she was. I realized what a gift she was and how God has angels placed everywhere for anything we could possibly encounter in our lives that proves to be difficult. A note to the owners of Johnson Funeral Home, I am a Founder and CEO of a non profit organization and I want to congratulate you on choosing a top notch employee. As you know, it truly makes a difference in the community and the organization in which we serve. Thank you!
Jeannie Scott Smith read less
Jeannie Scott Smith read less
5 out of 5 stars
Minnie P.
They are like family and good Christian people
5 out of 5 stars
Tyianna M.
- Google
Shellie, Jeffery and Jordan were such a pleasure to work with during such difficult time. Shellie always returned a phone... read moreShellie, Jeffery and Jordan were such a pleasure to work with during such difficult time. Shellie always returned a phone call, text or email in a timely manner. She was very compassionate, caring, comforting and understanding of our needs. It was hard losing my 12 year old son but this team of wonderful people from Jordan with his hair and make up, to Jeffery the graphic design of the obituary and just all of them with their kind and caring spirits made it just that much easier to deal with. I traveled from Virginia to North Carolina to have the staff at Johnson funeral home to to care of my son and to help guide us through such trying times and we are forever thankful for such hospitality, professionalism, compassionate and care that they put into making this process as easy as it could’ve possibly been. Shellie, Jordan and Jeffery the Middleton family are forever grateful for all that you’ve done for US! Thank you all so very much again! read less
5 out of 5 stars
Carley M.
- Google
I know that without the help of Johnson’s and specifically Katie that I worked with, my family would have had... read moreI know that without the help of Johnson’s and specifically Katie that I worked with, my family would have had more of a stressful time on top of an already stressful time. She was there literally any time of day or night to answer any question I could think of. It was a blessing in our time of grief. I’m so grateful she was the one dealing with everything. We felt like we did everything we could for our dad and his memory, and she was a huge huge part of it. read less
5 out of 5 stars
Mari F.
- Google
5 out of 5 stars
Judith A.
All was done so well and in a timely manner.
5 out of 5 stars
Preston O.
- Google
5 out of 5 stars
Maggie H.
- Google
Chris and the Johnson Funeral Home Staff was very professional, compassionate, and patient in helping with funeral preparations. They answered... read moreChris and the Johnson Funeral Home Staff was very professional, compassionate, and patient in helping with funeral preparations. They answered all of the questions we had and never allowed us to feel pressured to make a decision. The funeral home itself was disinfected and masks were worn in conjunction with COVID and social distancing was practiced. It was difficult having a loved one pass during the pandemic but Chris and his team could not have made us feel more comfortable and calm during such an unexpected loss in our lives. Thank you. read less
5 out of 5 stars
Rona S.
We've had 4 deaths in the family and each time Johnson Funeral Home staff has always been helpful and superior... read moreWe've had 4 deaths in the family and each time Johnson Funeral Home staff has always been helpful and superior services each time read less
5 out of 5 stars
Karen D.
- Facebook
They do good job!! My father was at Johnson funeral home in Grottoes and so was my brother!! ... read moreThey do good job!! My father was at Johnson funeral home in Grottoes and so was my brother!! well pleaded read less
5 out of 5 stars
Lisa W.
- Google
Beautifully renovated building and caring and compassionate staff. They will go the extra mile to personalize services!
5 out of 5 stars
Michaela P.
- Google
We recently lost my aunt in a very unexpected manner which caused a plethora of complications in making arrangements for... read moreWe recently lost my aunt in a very unexpected manner which caused a plethora of complications in making arrangements for her. Hannah had been compassionate, patient and all too generous with my mourning family, my disabled uncle and the treatment of my aunt's body. We have been so blessed during this dark time. We couldn't be more thankful for Johnson Funeral Home and Hannah for their part in making this sad process so much easier. read less
5 out of 5 stars
Glenn L.
- Google
Everyone was great, and we thank you all so much.
5 out of 5 stars
rhonda l.
- Google
Everyone is so friendly!
5 out of 5 stars
Robert M.
- Google
5 out of 5 stars
Shyann B.
- Google
Hannah and the rest of Johnson Funeral Home made the death of my Grandma as smooth as they possibly could.... read moreHannah and the rest of Johnson Funeral Home made the death of my Grandma as smooth as they possibly could. From how they treated her body, to adjusting their plans to better this tough situation, Hannah was there making it easier for my family. Thank you so much for your kindness and flexibility! read less
5 out of 5 stars
Stephanie T.
- Facebook
My husband and his family were there for a loved one on 11/1. It is beautiful and clean. The staff... read moreMy husband and his family were there for a loved one on 11/1. It is beautiful and clean. The staff were very friendly and polite, and very helpful with the small children, providing them with toys and space to play. They even baked the children cookies. Excellent choice made by the family! Your loved one and your family will be in good hands here. read less
5 out of 5 stars
Jim K.
Excellent service all around very carding and strong attention to every detail
5 out of 5 stars
Tammy M.
5 out of 5 stars
Richard P.
- Google
Having to lose a parent like my mom was difficult for my family. But, Mrs. Shellie Smith and the... read moreHaving to lose a parent like my mom was difficult for my family. But, Mrs. Shellie Smith and the Johnson Funeral Home went above what I would have expected of a funeral home. Even Mr. Brian Young who went to Ellis Airport to pick up my Uncle Mike the morning of the funeral and the next morning taking him back to Ellis Airport for his flight back to the Washington. She and her staff were more than helpful and helping my dad out with comfort and information that he needs to care of. read less
5 out of 5 stars
Pete S.
- Google
Had a nice experience. Shellie and staff assisted us professionally. I would recommend Johnson Funeral Home those needing more than... read moreHad a nice experience. Shellie and staff assisted us professionally. I would recommend Johnson Funeral Home those needing more than average Funeral directors. read less
5 out of 5 stars
Kathy B.
Jeffrey was wonderful and so kind. He answered my many many questions and addressed all my concerns.
5 out of 5 stars
Francis X.
5 out of 5 stars
Edgar S.
- Google
Awesome experience with these folks!! Highly recommended.
5 out of 5 stars
Kurtis G.
- Google
I have seen the work of several of Johnson Funeral Home's cases and working with different families. They are always... read moreI have seen the work of several of Johnson Funeral Home's cases and working with different families. They are always caring and looking out for/trying to take care of all of the family's needs ... this while the family (including my own a little bit ago) is going through one of the hardest things we can all go through. I have started making my own arrangements (just in case) and I will not go anywhere but here for me or my family. read less
5 out of 5 stars
Michelle L.
- Google
Losing a parent is an indescribable feeling... Feeling lost, confused, and some days fearful of the days to come! Our... read moreLosing a parent is an indescribable feeling... Feeling lost, confused, and some days fearful of the days to come! Our family lost my beautiful Mother unexpectedly and Johnson Funeral Home in Jacksonville, NC exceeded our expectations!!
From the moment my dad, brother, and I walked through the doors 2/23/2022, Jeffrey has been a huge blessing to our family during this unexpected transition in life. He guided us step by step through the process and made every decision simple and worry free. His genuine empathy and compassion for us, was felt by everyone. We now consider him family! He continues to check on us and offered any assistance in NC, as I reside in Las Vegas.
Haley, Shellie, Tina, Jim, and Jackie were wonderful and welcomed us with open arms with anything we needed during the planning, viewing, and services. Forrest shared some funny stories which made by brother and I laugh, which was needed.
My Moms services were beautiful and they accommodated us with anything we needed. No request was too much!! Jeffrey was easily available and even supported me with any guidance I needed for my Moms church services.
We are so appreciative!! You all brought some light to a very dark moment in our lives!! read less
From the moment my dad, brother, and I walked through the doors 2/23/2022, Jeffrey has been a huge blessing to our family during this unexpected transition in life. He guided us step by step through the process and made every decision simple and worry free. His genuine empathy and compassion for us, was felt by everyone. We now consider him family! He continues to check on us and offered any assistance in NC, as I reside in Las Vegas.
Haley, Shellie, Tina, Jim, and Jackie were wonderful and welcomed us with open arms with anything we needed during the planning, viewing, and services. Forrest shared some funny stories which made by brother and I laugh, which was needed.
My Moms services were beautiful and they accommodated us with anything we needed. No request was too much!! Jeffrey was easily available and even supported me with any guidance I needed for my Moms church services.
We are so appreciative!! You all brought some light to a very dark moment in our lives!! read less
4 out of 5 stars
Donna J.
Met all needs
5 out of 5 stars
Betty N.
the service was really great.
5 out of 5 stars
Amelia A.
- Google
I cannot say enough good things about Johnson’s Funeral Home and the kindness and thorough attention to detail that they... read moreI cannot say enough good things about Johnson’s Funeral Home and the kindness and thorough attention to detail that they served my family with at the time of my mother’s passing. When they came to pick up my mother’s body from our home, they were compassionate and respectful, and handled her with every care and caution.
Later that day when I met with the funeral director, Katie, I was still in shock, but she patiently helped so much with all of the details. I never felt rushed or pressured to do anything my brother hadn’t arranged. I forgot to ask questions and was not really aware of all the details, but she responded quickly via email each time I thought of something else. She made all of the arrangements and also did a lot of legwork when we were trying to find a way to get my dad, who is bedridden, to the funeral. Katie was a kind, accommodating, and calming presence through the whole process. She went above and beyond to create a lovely funeral for my mom.
We had a viewing and then went directly to the burial ceremony. For the viewing, my mother’s body was in an open casket. Her makeup looked very natural and captured her beauty and personality authentically. They really did a lovely job. They also provided refreshments at the viewing, which were delicious homemade cookies, still warm from the oven. I hadn’t eaten for two days, so being welcomed with such a fantastic aroma was exactly what I needed, as well as comforting.
The funeral itself was absolutely perfect. It was also live-streamed for no extra cost, so that my dad and others who were unable to travel could view it online. This made several of our children and extended relatives happy to be able to attend virtually, including relatives living in Spain and France.
If you find yourself in the very sorrowful situation of having to say goodbye to a dear loved one, you will be in fantastic hands with the folks at Johnson’s Funeral Home. Thank you from the bottom of my heart. ❤️ read less
Later that day when I met with the funeral director, Katie, I was still in shock, but she patiently helped so much with all of the details. I never felt rushed or pressured to do anything my brother hadn’t arranged. I forgot to ask questions and was not really aware of all the details, but she responded quickly via email each time I thought of something else. She made all of the arrangements and also did a lot of legwork when we were trying to find a way to get my dad, who is bedridden, to the funeral. Katie was a kind, accommodating, and calming presence through the whole process. She went above and beyond to create a lovely funeral for my mom.
We had a viewing and then went directly to the burial ceremony. For the viewing, my mother’s body was in an open casket. Her makeup looked very natural and captured her beauty and personality authentically. They really did a lovely job. They also provided refreshments at the viewing, which were delicious homemade cookies, still warm from the oven. I hadn’t eaten for two days, so being welcomed with such a fantastic aroma was exactly what I needed, as well as comforting.
The funeral itself was absolutely perfect. It was also live-streamed for no extra cost, so that my dad and others who were unable to travel could view it online. This made several of our children and extended relatives happy to be able to attend virtually, including relatives living in Spain and France.
If you find yourself in the very sorrowful situation of having to say goodbye to a dear loved one, you will be in fantastic hands with the folks at Johnson’s Funeral Home. Thank you from the bottom of my heart. ❤️ read less
5 out of 5 stars
Betsy C.
Service was quick friendly and I was not pressured to purchase more than I needed.
5 out of 5 stars
Karla D.
- Google
Every person that works here was absolutely wonderful! Everything went beautifully and they served fresh baked cookies! 💜💜
5 out of 5 stars
Belinda H.
Everything was very easy and no worries
5 out of 5 stars
John M.
5 out of 5 stars
Earl F.
- Google
5 out of 5 stars
Micki S.
- Google
5 out of 5 stars
Michael W.
It was an easy process and Shelly was very responsive to our needs. There was no pressure at all.
5 out of 5 stars
Ebbie O.
Caring
5 out of 5 stars
Marlene M.
5 out of 5 stars
Forrest M.
- Google
My mom passed unexpectedly. We were in the woods, broken and unprepared. Nobody could help with the broken part, but... read moreMy mom passed unexpectedly. We were in the woods, broken and unprepared. Nobody could help with the broken part, but Hannah and the staff at Johnson Funeral Home took our hands and compassionately guided us through the process. They were kind, gentle and they cared about who my mom was and did everything to help us ensure she was celebrated for the person she was. Above and beyond doesn't even come close to describing how Hannah and Johnson Funeral Home took care of us. Recommending a funeral home is the last thing you wish you had to do, but if you're in a situation like we were, broken and uncertain, you will find no person better than Hannah to walk beside you. Thank you Hannah and all the staff at Johnson Funeral Home for taking such good care of my Momma. read less
5 out of 5 stars
Tammy M.
5 out of 5 stars
Edith G.
Everyone went above and beyond to help us
5 out of 5 stars