I'm a former Manager and I know that Hannah, Christina, Chris, Forrest, and all the staff really truly care about... read moreI'm a former Manager and I know that Hannah, Christina, Chris, Forrest, and all the staff really truly care about helping their community. They go above and beyond what families ask for. They love the people of Jacksonville and Richlands. They also have the knowledge, experience, and newly remodeled facilities to handle any situation that could happen. I'm Proud to be a part of the the Johnson Funeral Home family. read less

Amazing people

Your funeral home went way and beyond, taking care of all burial accommodations for our family after our mother's demise.... read moreYour funeral home went way and beyond, taking care of all burial accommodations for our family after our mother's demise. In particular, your funeral director, Hannah Miller, was there for us from beginning to end. She is caring, sympathetic, professional, and most importantly, she made sure everything we requested was performed. I, personally, must give special thanks to Hannah, and of course, Johnson Funeral Home. read less

They have a superb staff at this funeral home. They are very compassionate people. They have treated my... read moreThey have a superb staff at this funeral home. They are very compassionate people. They have treated my family and me with great respect and have gone out of their way to assist us. I want to especially thank Jeffrey Rynaski, Tina Wagoner, and Brian Young. Shellie Smith, the Planning Coordinator, has been very special. She has provided me with such great guidance and information that without that information I would be still struggling. She is a class act and a credit to her profession. read less

Johnson Funeral Home is outstanding to work with during the difficult loss of a loved one, especially their commitment to... read moreJohnson Funeral Home is outstanding to work with during the difficult loss of a loved one, especially their commitment to Veterans. They truly love the community they serve and go out of their way to assist in any way they can to make the loss of a loved one as easy and painless as possible. Their empathy and sympathy are beyond measure. read less

They know how to make one feel better on one of the hardest days of life that we all have... read moreThey know how to make one feel better on one of the hardest days of life that we all have to deal with one day. read less

Upon my mother's passing we had the most wonderful experience when all we expected was sadness and pain. We are... read moreUpon my mother's passing we had the most wonderful experience when all we expected was sadness and pain. We are so thankful for the way they celebrated her. Caring staff, over and beyond service. read less

Every person that works here was absolutely wonderful! Everything went beautifully and they served fresh baked cookies! 💜💜

Excellent updated location and a very compassionate staff. Highly recommend this funeral home.

AWESOME customer service. Staff truly goes the extra mile for the Families.

Shelly was amazing and handled the family dynamic so I didn't have to

Very happy was service provided

I know that without the help of Johnson’s and specifically Katie that I worked with, my family would have had... read moreI know that without the help of Johnson’s and specifically Katie that I worked with, my family would have had more of a stressful time on top of an already stressful time. She was there literally any time of day or night to answer any question I could think of. It was a blessing in our time of grief. I’m so grateful she was the one dealing with everything. We felt like we did everything we could for our dad and his memory, and she was a huge huge part of it. read less

You provided effective and caring service

Shellie and the entire staff showed so much compassion and professionalism during and after a double funeral for my Mother... read moreShellie and the entire staff showed so much compassion and professionalism during and after a double funeral for my Mother and sister. I highly recommend Johnson Funeral Home. read less

Myself and many many others grieved the loss of a loved one. They were very kind and understanding.

They are like family and good Christian people

Loosing a parent is very difficult. Johnson Funeral Home made the process bearable, especially Katie. I was taken back by... read moreLoosing a parent is very difficult. Johnson Funeral Home made the process bearable, especially Katie. I was taken back by how gentle, caring, and patient she was. I realized what a gift she was and how God has angels placed everywhere for anything we could possibly encounter in our lives that proves to be difficult. A note to the owners of Johnson Funeral Home, I am a Founder and CEO of a non profit organization and I want to congratulate you on choosing a top notch employee. As you know, it truly makes a difference in the community and the organization in which we serve. Thank you!
Jeannie Scott Smith read less

Well pleased with all aspects during my loss. Professional in every manner

All employees acted professionally and knowledgeable. They treated our loved one with respect. They went to great length... read moreAll employees acted professionally and knowledgeable. They treated our loved one with respect. They went to great length to make sure all arrangements were to our standards. read less

Caring

Hannah and the rest of Johnson Funeral Home made the death of my Grandma as smooth as they possibly could.... read moreHannah and the rest of Johnson Funeral Home made the death of my Grandma as smooth as they possibly could. From how they treated her body, to adjusting their plans to better this tough situation, Hannah was there making it easier for my family. Thank you so much for your kindness and flexibility! read less

Through a family tragedy Hannah has definitely been helpful and sweet and made that process of my grandmother's death smoother.... read moreThrough a family tragedy Hannah has definitely been helpful and sweet and made that process of my grandmother's death smoother. Although the grief can't be fixed in a day, being able to get these arrangements done in the manner that she has extensively helped has made it easier. read less

Very thoughtful, caring people. They helped me family and I navigate the hardest thing we've ever been through. Our infant's... read moreVery thoughtful, caring people. They helped me family and I navigate the hardest thing we've ever been through. Our infant's service was beautiful. Thankful for them. read less

They do good job!! My father was at Johnson funeral home in Grottoes and so was my brother!! ... read moreThey do good job!! My father was at Johnson funeral home in Grottoes and so was my brother!! well pleaded read less

Mr. Rynaski did an excellent job and helped me with my father's funeral

Having to lose a parent like my mom was difficult for my family. But, Mrs. Shellie Smith and the... read moreHaving to lose a parent like my mom was difficult for my family. But, Mrs. Shellie Smith and the Johnson Funeral Home went above what I would have expected of a funeral home. Even Mr. Brian Young who went to Ellis Airport to pick up my Uncle Mike the morning of the funeral and the next morning taking him back to Ellis Airport for his flight back to the Washington. She and her staff were more than helpful and helping my dad out with comfort and information that he needs to care of. read less

Awesome experience with these folks!! Highly recommended.

These people are amazing. They were kind & answered every weird or stupid question we had... When one of us... read moreThese people are amazing. They were kind & answered every weird or stupid question we had... When one of us didn't understand she patiently explained and when I called in a panic about something she was wonderful... They took care of us at a time we desperately needed it... I totally recommend Johnson funeral home in the event you sadly need those kinds of services. read less

My mom passed unexpectedly. We were in the woods, broken and unprepared. Nobody could help with the broken part, but... read moreMy mom passed unexpectedly. We were in the woods, broken and unprepared. Nobody could help with the broken part, but Hannah and the staff at Johnson Funeral Home took our hands and compassionately guided us through the process. They were kind, gentle and they cared about who my mom was and did everything to help us ensure she was celebrated for the person she was. Above and beyond doesn't even come close to describing how Hannah and Johnson Funeral Home took care of us. Recommending a funeral home is the last thing you wish you had to do, but if you're in a situation like we were, broken and uncertain, you will find no person better than Hannah to walk beside you. Thank you Hannah and all the staff at Johnson Funeral Home for taking such good care of my Momma. read less

Shellie Jordan and Jeffrey are such amazing people and I greatly appreciate them for all they done

I cannot say enough good things about Johnson’s Funeral Home and the kindness and thorough attention to detail that they... read moreI cannot say enough good things about Johnson’s Funeral Home and the kindness and thorough attention to detail that they served my family with at the time of my mother’s passing. When they came to pick up my mother’s body from our home, they were compassionate and respectful, and handled her with every care and caution.
Later that day when I met with the funeral director, Katie, I was still in shock, but she patiently helped so much with all of the details. I never felt rushed or pressured to do anything my brother hadn’t arranged. I forgot to ask questions and was not really aware of all the details, but she responded quickly via email each time I thought of something else. She made all of the arrangements and also did a lot of legwork when we were trying to find a way to get my dad, who is bedridden, to the funeral. Katie was a kind, accommodating, and calming presence through the whole process. She went above and beyond to create a lovely funeral for my mom.
We had a viewing and then went directly to the burial ceremony. For the viewing, my mother’s body was in an open casket. Her makeup looked very natural and captured her beauty and personality authentically. They really did a lovely job. They also provided refreshments at the viewing, which were delicious homemade cookies, still warm from the oven. I hadn’t eaten for two days, so being welcomed with such a fantastic aroma was exactly what I needed, as well as comforting.
The funeral itself was absolutely perfect. It was also live-streamed for no extra cost, so that my dad and others who were unable to travel could view it online. This made several of our children and extended relatives happy to be able to attend virtually, including relatives living in Spain and France.
If you find yourself in the very sorrowful situation of having to say goodbye to a dear loved one, you will be in fantastic hands with the folks at Johnson’s Funeral Home. Thank you from the bottom of my heart. ❤️ read less

We were very pleased with Johnson Funeral Home and worked with Christopher on our Prearrangements. He was very professional and... read moreWe were very pleased with Johnson Funeral Home and worked with Christopher on our Prearrangements. He was very professional and nice and made the process very easy. My husband enjoyed talking with Christopher and they share the same sense of humor.
We looked at 2 other funeral homes who offered Prearrangements with similar packages and choose Johnson's. read less

I have seen the work of several of Johnson Funeral Home's cases and working with different families. They are always... read moreI have seen the work of several of Johnson Funeral Home's cases and working with different families. They are always caring and looking out for/trying to take care of all of the family's needs ... this while the family (including my own a little bit ago) is going through one of the hardest things we can all go through. I have started making my own arrangements (just in case) and I will not go anywhere but here for me or my family. read less

These people were the most accommodating and professional individuals to work with in a time of need. They made the... read moreThese people were the most accommodating and professional individuals to work with in a time of need. They made the whole experience of burying a loved one much easier to deal with than I ever thought possible. Thank you so much. read less

I can say with a smile that Johnson Funeral Home was so kind and caring doing the time of... read moreI can say with a smile that Johnson Funeral Home was so kind and caring doing the time of my daughter Funeral. I know many more people will be calling on Johnson Funeral Home. I want to thank everyone that work there and for the beautiful picture of her giving to the family..God Bless you.!!!.. read less

Chris and the Johnson Funeral Home Staff was very professional, compassionate, and patient in helping with funeral preparations. They answered... read moreChris and the Johnson Funeral Home Staff was very professional, compassionate, and patient in helping with funeral preparations. They answered all of the questions we had and never allowed us to feel pressured to make a decision. The funeral home itself was disinfected and masks were worn in conjunction with COVID and social distancing was practiced. It was difficult having a loved one pass during the pandemic but Chris and his team could not have made us feel more comfortable and calm during such an unexpected loss in our lives. Thank you. read less

As it was an extremely difficult time in my life, with the loss of my son Chris and the... read moreAs it was an extremely difficult time in my life, with the loss of my son Chris and the staff at Johnson Funeral Home could not have been more kind, sincere and thoughtful to help me and my family thru it all. My sincere thanks to all of you at Johnson Funeral Home read less

Everything was very easy and no worries

All was done so well and in a timely manner.

Losing my father was my biggest fear and it was my first parent to lose, i didnt know what to... read moreLosing my father was my biggest fear and it was my first parent to lose, i didnt know what to do or who to turn to but Hannah and all of Johnson Funeral home made it so comfortable for me and my sister. Id give ten stars if i could. read less

Beautifully renovated building and caring and compassionate staff. They will go the extra mile to personalize services!

Everyone went above and beyond to help us

A very big heartfelt thank you to Hannah at Johnson Funeral Home. Very unexpectedly our family experienced the loss of... read moreA very big heartfelt thank you to Hannah at Johnson Funeral Home. Very unexpectedly our family experienced the loss of our beautiful very loved Kris. Her disabled husband, children, and grandchildren have all been treated with care, concern, and compassion by Hannah and all the staff. As special as we have been made to feel, we are not unique. This level of service is absolutely their mission, and it comes from their heart. Thank you and God Bless you. read less

The staff at Johnson Funeral home are very friendly, caring and compassionate. The facility is has a warm, home like... read moreThe staff at Johnson Funeral home are very friendly, caring and compassionate. The facility is has a warm, home like atmosphere, and the interior decorating is beautiful. I would definitely recommend it! read less

Katie and staff were so kind and attentive to all our needs and concerns at a most vulnerable time in... read moreKatie and staff were so kind and attentive to all our needs and concerns at a most vulnerable time in our lives read less

After the untimely loss of my wife, I turned to the staff of Johnson Funeral Home for assistance. Quite... read moreAfter the untimely loss of my wife, I turned to the staff of Johnson Funeral Home for assistance. Quite frankly, they were a godsend during the absolute worst time of my life. Chris handled all of the details and arrangements. He provided everything that my wife wanted, and everything that my adult children and I needed, to say goodbye in a caring and dignified manner. He was kind, compassionate, professional and attentive to detail. He spoke to me and to my adult children at length, providing much appreciated perspective and comfort. I would implicitly trust the staff at Johnson Funeral Home, especially Chris, to handle any future family arrangements that I might ever need. Thank you from the bottom of my heart to all, and most notably to you Chris, for everything. read less

Wonderful place! Treated us like family